FAQS

FAQS

Most frequent questions and answers

A:We support integrated end to end IPTV Solution, applicable to any institution or placeas your demand. Don`t hesitate to contact us and ask for more details on Email/ Whatsapp.

A: The whole IPTV Solution Included IPTV head end , Middleware,Terminal Devices / Android STB. We will offer you best IPTV Solution according to your requirements.

A: We provide the OTT IPTV System / Android TV Box / Solutions / Android TV Stick /OTT Box / Smart Home Devices /Android TV +DVB / Development Board.

A: Yes, of course. We can do OEM and ODM Smart Devices or Development Board.we can do OEM service for AOSP SW with your own brand logo.

A:Yes. Usually,MECOOL brand products are certified with Google Assistant and Chromecast built-in. Even brand new MECOOL Smart Devices with Netflix Licence.

A: Support both, MECOOL Smart Devices with Google certified or provide custom AOSP SW with unique UI layout and OEM logo as your need.

A:Yes, we offer a 1-year warranty against any quality defects on the android box (from the date of purchase).

A:Google Play, YouTube, Google music, Google game, etc.

A: Yes! MECOOL KM2 is a Netflix Certified Android TV Box, supports 4K from Netflix.
The other model of MECOOL TV boxes don’t support 4K from Netflix, but support other apps, for example, YouTube 4K. The mobile version of Netflix can be installed via U disk, but the resolution is only SD.

A:Yes, our Android TV box support 3D movie, You can Play in KODI .

A:No, KODI isn’t installed. But, You can download KODI in the Playstore.  

A:Yes, you could upgrade the latest version over and over again.

A: MECOOL NOW is an Android TV product certified by Google. Google requires that Android products with a built-in camera must have security features. It is not allowed to install apps other than the Google play store to prevent criminals from invading the device to access the camera. Many applications that need to use the camera and microphone are mostly mobile version applications. After installation, there will be problems such as compatibility and poor user experience. You can apply for the application that you want to install and use. We will test and optimize that. If the test passes, the application will be pushed on the server, and then users can download and install it from the server.